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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andre Floyd

October 16, 2026

5  out of  5
rating by Andre Floyd
"I do t normally leave reviews but I wanted to give a shout out to Bryan and Sonja for there amazing customer service they provided me on top of saving me a ton of money on my bundled policies with them. I highly recommend doing business with them. Their attention to detail is second to none!"
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Shaniya patterson

September 30, 2026

5  out of  5
rating by Shaniya patterson
"Gary was very clear and honest about my quotes. He got me a wonderful and affordable quote for my first time being insured! Thank you so much again Gary!"
We responded:
"Thank you so much for the 5-star rating, Shaniya! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Dane Donaldson "
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Dudley McDonald

September 30, 2026

4  out of  5
rating by Dudley McDonald
"not bad. Gary was very helpful."
We responded:
"Thank you for your thoughtful 4-star review, Dudley! We’re really glad you had a positive experience, and we’d love to hear any ideas you have on how we can make it even better. "
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Stacie Price

September 30, 2026

5  out of  5
rating by Stacie Price
"Sonja is pleasant to work with and is always on top of things. She always checks back in if she's waiting on something. Her customer service skills are exceptional. I appreciate her for all her hard work . Thank you"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Brandon Winter

September 18, 2026

5  out of  5
rating by Brandon Winter
"Dane and his team are wonderful. They provided high quality service and explanation I have not experienced elsewhere. Would highly recommend to anyone!"
We responded:
"Wow, thank you for the 5-star review, Brandon! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Chereice Maxwell

September 9, 2026

5  out of  5
rating by Chereice Maxwell
"Dane and especially Sonja have been wonderful!! We were in an accident in January and the repair shop didn’t repair the car correctly (twice) and Dane and Sonja personally called the manager and handled it all so I didn’t have to stress and could just drop it off. Months later, when I had an issue with a repaired (replaced) part, Sonja personally set up the claim and called the shop to ensure expedited service and I didn’t have to stress again. They’re wonderful and have really been lifesavers through the repair!"
We responded:
"Chereice, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
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Brynn Vish

September 9, 2026

5  out of  5
rating by Brynn Vish
"Absolutely amazing. Genuinely a life saver. Couldn’t be more happy with the service provided."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Judy Shubert

August 31, 2026

5  out of  5
rating by Judy Shubert
"Great customer service and great price!"
We responded:
"Thank you for the 5-star review of Dane Donaldson’s team - we really appreciate your kind words! "
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Ryan N

August 24, 2026

5  out of  5
rating by Ryan N
"My man Gary got my insurance lowered AND answered all of the questions I threw his way. I love you, Gary from State Farm."
We responded:
"Ryan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
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Henrietta Neal

August 20, 2026

5  out of  5
rating by Henrietta Neal
"Gary was very professional, helpful and nice and I would recommend him to others."
We responded:
"Henrietta, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
Profile photo of Yashwanth Sai P (Yashu)

Yashwanth Sai P (Yashu)

August 10, 2026

5  out of  5
rating by Yashwanth Sai P (Yashu)
"Good service"
We responded:
"Thanks so much for the fantastic rating, Yashwanth! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Kayla Dudas

August 7, 2026

5  out of  5
rating by Kayla Dudas
"Gary was great so informative and helpful"
We responded:
"Kayla, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Strongsville insurance team is always here and happy to help. "
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Albert Proctor Jr

August 3, 2026

5  out of  5
rating by Albert Proctor Jr
"Very great guy"
We responded:
"Albert, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
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Lynn

July 21, 2026

5  out of  5
rating by Lynn
"I had a great experience with Gary Yates receiving my auto insurance quote today. He is pleasant to talk to throughout the whole process..He was very thorough with everything I needed to know . Appreciate such a nice person who actually cares. I called Progressive yesterday i got a quote from them, I called Progressive back today they were very rude & my quote wasn't at all reasonable from yesterday 😳 Thank you Gary 😊."
We responded:
"Lynn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Strongsville insurance team is always here and happy to help. "
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Charmaine Stano

July 11, 2026

5  out of  5
rating by Charmaine Stano
"We have been with Dane Donaldson for many years. We appreciate all their help and service. Everything was explained to us. Diane was always pleasant. We did not want to leave but we relocated to Florida. They did better then a five star service."
We responded:
"Thank you for the 5-star review, Charmaine! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
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Anola Mack

June 26, 2026

5  out of  5
rating by Anola Mack
"Gary was professional, Understanding and eager to assist. Very thorough follow up. He provided additional information for future reference as well as a clear line of communication for any immediate needs. This has been one of the easier experiences I have had with obtaining insurance and a clear overview of what my policy consist of"
We responded:
"Anola, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Dane Donaldson’s Team here in our Strongsville office. "
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TheKennymiller

June 25, 2026

5  out of  5
rating by TheKennymiller
"My car got stolen 2 days ago, and I’m working on filing 2 claims. I honestly could not have done it with Sonja J. She’s been so helpful and so polite. I recommend going with Dane D State Farm just in case something happens, you will not regret the service, understanding, and overall experience you will have in your time of need."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Dane Donaldson’s Team here in Strongsville . "
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Richard Ganiere

June 24, 2026

5  out of  5
rating by Richard Ganiere
"Kelly my contact made it all easy. Got my policies all up dated"
We responded:
"Thank you for the fantastic review, Richard! We are always here to help with your insurance needs here in Strongsville . "
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Robert Thompson

June 22, 2026

5  out of  5
rating by Robert Thompson
"Gary did a great job of helping me chose State Farm Auto Insurance because I was very disappointment with Progressive because they jacked my auto rate up by $200. He has a very relaxing voice over the phone and I didn't get the impression I was being pressured. Tell him he did a good job.
Robert Thompson"
We responded:
"Thank you so much for the 5-stars, Robert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Dane Donaldson’s Team anytime."
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Jeremy Halliday

June 18, 2026

5  out of  5
rating by Jeremy Halliday
"I feel a lot better about my insurance thanks to Dane. It feels like we have a good connection with our support network."
We responded:
"We are grateful for your 5-star review, Jeremy! Thanks for taking a moment to share your positive rating of State Farm Agent Dane Donaldson’s Team here in Strongsville . "
Profile photo of Rick Thomas (wrecker811)

Rick Thomas (wrecker811)

June 17, 2026

5  out of  5
rating by Rick Thomas (wrecker811)
"I spoke with Gary who was very knowledgeable and gave a quote i coukdnt believe with full coverage. Very pleased and suggest to give them a call."
We responded:
"Thank you for the 5-star review, Rick! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Anne Speck

Anne Speck

June 11, 2026

5  out of  5
rating by Anne Speck
"Have been with this agency for a lot of years. I always get prompt and courteous service. This time, I had some changes I had to make to my condo policy and Diane was right there on top of each change that I had to ask her to do to satisfy the HOA. Thank you many times over, Diane.."
We responded:
"Thank you for the 5-star review, Anne! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
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Garrett Estes

May 29, 2026

5  out of  5
rating by Garrett Estes
"This State Farm office is incredible. Dane and his business partners are absolutely amazing... They will always be your first and best choice with all your insurance and investment needs. They can handle anything from Home, Auto, LIFE and investment options."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Dane Donaldson’s Team. "
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Dorra Johnson

May 21, 2026

5  out of  5
rating by Dorra Johnson
"Gary got me full coverage with a life insurance policy for a great price! I’m super excited"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jeanine Wilhelm

May 21, 2026

5  out of  5
rating by Jeanine Wilhelm
"Bought a new car yesterday and went to add it to my policy that I already had and they wanted over 600 dollars. No way to was paying that so my salesman texted his guy who called me. I ended up paying 40 dollars less for two cars with full coverage than what I was paying for one car with the other insurance agency. Shout out to both my salesman David at Montrose Kia in Sheffield village and Gary at State Farm. Both of you helped me out a bunch. I appreciate you both. Thanks"
We responded:
"Thank you for the fantastic review, Jeanine! We are always here to help with your insurance needs here in Strongsville . "