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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Aldrich

January 29, 2026

5  out of  5
rating by Paul Aldrich
"Gary saved me over $2000 a year."
We responded:
"Thank you so much for the 5-stars, Paul! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Christopher Jones

January 27, 2026

5  out of  5
rating by Christopher Jones
"Professional service from agent with reasonable prices. Looking forward to being a life long customer."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Dane Donaldson’s Team here in Strongsville . "
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Lisa Scacchi

January 21, 2026

5  out of  5
rating by Lisa Scacchi
"Gary was very helpful and knowledgeable in the insurance he was going over with me."
We responded:
"We are grateful for your 5-star review, Lisa! Thanks for taking a moment to share your positive rating of State Farm Agent Dane Donaldson’s Team here in Strongsville . "
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Mary Underman

January 15, 2026

5  out of  5
rating by Mary Underman
"Your agent, Gary was very impressive. I had been reviewing auto insurance policies from a number of companies. I was particularly pleased with Gary's professionalism and friendliness. He followed up with me, answered all my questions and set me up with good policy at a reasonable rate. Because he is so good, I highly recommend to my friends that they use your company for insurance needs and contact Gary."
We responded:
"Thank you so much for the 5-star rating, Mary! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Melissa Stanzak

January 11, 2026

5  out of  5
rating by Melissa Stanzak
"Gary was very helpful very accommodating to my work schedule to go over the policies. The prices were the best and I shopped around at many different Insurance agencies. I am very satisfied with my experience with state farm and Gary !"
We responded:
"We strive to exceed your expectations! Gary has time to help your friends too!"
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Connie Schultz

January 9, 2026

5  out of  5
rating by Connie Schultz
"Once again, Diane provided me with excellent service! She is knowledgeable and so very pleasant to work with. The Dane Donaldson team is great!"
We responded:
"Diane has done this for over 30 years!!!"
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Katrina Miller

January 8, 2026

5  out of  5
rating by Katrina Miller
"I started searching for auto insurance and received many calls but everyone wanted the information after I bought. I wanted to see the total expenses for a new car “before” I bought. Gary Yates contacted me and couldn’t have been more helpful. He has been wonderful to deal with. I didn’t buy a new car yet but I did start by getting renter’s insurance. Nice to see people that really want to help and do business the right way."
We responded:
"Gary is an excellent team member! Doing right day by day!"
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Brian Trent

January 2, 2026

5  out of  5
rating by Brian Trent
"Quick and easy they got me the cheapest rate that I found in a long time"
We responded:
"Thank you Brian! We're here for life and retirement too!"
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Gregory Smith

January 2, 2026

5  out of  5
rating by Gregory Smith
"Gary was extremely helpful. Directed me into the correct coverage for me. Very satisfied, with my new agent."
We responded:
"Gary is excellent at his profession! Welcome!"
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Thomas Brown

December 24, 2025

5  out of  5
rating by Thomas Brown
"Really easy to talk to and very knowledgeable about what I needed help with would recommend to anyone for help"
We responded:
"Welcome to the agency Thomas!"
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Joseph Wallace

December 23, 2025

2  out of  5
rating by Joseph Wallace
"DO NOT BRING YOUR BUSINESS INSURANCE HERE!! Auto and home is fine but these guys completely ruined my business insurance setup. I originally brought my 4 auto policies and home owners insurance here which was extremely confusing to begin with but the guy, Gary, was helpful and we figured it out. I thought why not have all of my insurance in the same place so I had them quote me and it was comparable to what I was already paying so I gave them the green light. A few weeks later I get a letter saying they're cancelling my business insurance because they need an audit. Noone told me about this audit but I got it done then they sent me a bill for an additional $260 based on the audit. So I said hey I'm just going to go back to my original provider keep the auto and home but drop the business insurance, it had only been like 6 weeks since we set it up. I'm not going to get into all of the nonsense with that because this review is already too long but longer story a little shorter they refunded me 35% of what the original 12 month premium was after only 6 weeks. 35% of a 12 month premium after 6 weeks of coverage!! Nobody there returns phone calls and when they do they seem more confused than I am. I am still waiting on an explanation for the refund they sent me noone has called since last Wednesday so I am posting this review to warn others DO NOT BRING THEM YOUR BUSINESS INSURANCE!!"
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you encountered with your business insurance setup. Our goal is always to provide clear communication and excellent service, and it’s clear we fell short in your case. We appreciate your feedback about the audit process and the refund, and we are committed to improving how we handle these situations moving forward. We would like the opportunity to address your concerns directly and provide any additional explanations you need. Please feel free to reach out to us at your convenience so we can work toward a resolution. Your satisfaction is important to us, and we hope to regain your trust."
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Danielle D

December 22, 2025

5  out of  5
rating by Danielle D
"Gary was great. He explained everything without it being confusing. He was patient, professional, and personable. I’m glad I returned his text. Saved me a lot of money. Gary is awesome."
We responded:
"Welcome to the agency, we love Gary!"
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nancy hocking

December 12, 2025

5  out of  5
rating by nancy hocking
"Agent Gary was very courteous and professional..very happy to get a great rate. Highly recommend state farm"
We responded:
"Gary is the man!"
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Jeff Brownfoot

December 9, 2025

5  out of  5
rating by Jeff Brownfoot
"Just signed up today with Gary. He was very helpful and knowledgeable, very easy to talk to and I would definitely recommend him to anyone I know in the market for insurance or a switch!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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elton worthington

December 4, 2025

5  out of  5
rating by elton worthington
"Thank you for providing insurance for me, Gary was excellent at providing all Information that I needed, I would highly recommend your services. Thanks again Elton Worthington"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Linda Siggelkow

November 20, 2025

5  out of  5
rating by Linda Siggelkow
"I cannot say enough wonderful things about our experience with State Farm. All I had to do was text Dane Donaldson and within 10 minutes he replied back to connect us with our now new agent Gary asking what would be a good time to chat. Within 30 minutes we had added our house and an other vehicle to all be with State Farm Ins. ! Gary explained all the coverages & differences & prices. I highly recommend State Farm Ins. As a loyal member since 1984!!"
We responded:
"Linda, Thank you for all the years and trust you've placed in our agency and SF!"
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Marcus Mckinnie

November 20, 2025

5  out of  5
rating by Marcus Mckinnie
"Gary help me out save me 80 dollars great coverage"
We responded:
"WELCOME ABOARD. WE WILL BE HERE TO HELP GUIDE YOU THROUGH LIFE, WITH ALL THE INSURANCE AND RETIREMENT PRODUCTS WHEN YOU'RE READY."
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Daniel Salinsky

November 19, 2025

5  out of  5
rating by Daniel Salinsky
"Gary found me great rates on my car insurance. His customer service is first rate"
We responded:
"WE STRIVE TO BE YOUR FIRST AND BEST CHOICE FOR AUTO, HOME, LIFE AND RETIREMENT PRODUCTS."
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Tiffany Burgess

November 14, 2025

5  out of  5
rating by Tiffany Burgess
"Gary assisted me and he was the best with customer service that I’ve dealt with in awhile! Very helpful, patient, kind & polite. He explains things very well to where you understand. Thanks again Gary!"
We responded:
"Gary is wonderful! We look forward to serving you for years to come. We can help assist you to make great decisions including retirement products."
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Laura Hartman

November 7, 2025

5  out of  5
rating by Laura Hartman
"As a new customer I chose this agency because Bryan was great. Sent my quotes promptly and was able to get me a great price. I think I’ll be happy here."
We responded:
"Laura- Thank you for the trust you placed in our agency! We can help with all your insurance needs and retirement products."
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marie krofta

October 30, 2025

5  out of  5
rating by marie krofta
"Danes team did an amazing job helping me and my friend get car insurance together !!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael

October 28, 2025

5  out of  5
rating by Michael
"Terri was very helpful to me and my son. She worked with the both of us and did an excellent job"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy

October 16, 2025

5  out of  5
rating by Amy
"Gary was amazing helped me out I was stressed out looking for insurance coverage and he quickly found me some very easy he listened and definitely took in everything I needed"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tina Ramsey

October 9, 2025

5  out of  5
rating by Tina Ramsey
"Called and spoke with Gary. Amazed with the savings I received by switching. Thank you. Would definitely recommend to family and friends"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ronson Tucker

October 1, 2025

5  out of  5
rating by Ronson Tucker
"Very fast and efficient. 10/10 customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"