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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chereice Maxwell

Chereice Maxwell

September 9, 2026

5  out of  5
rating by Chereice Maxwell
"Dane and especially Sonja have been wonderful!! We were in an accident in January and the repair shop didn’t repair the car correctly (twice) and Dane and Sonja personally called the manager and handled it all so I didn’t have to stress and could just drop it off. Months later, when I had an issue with a repaired (replaced) part, Sonja personally set up the claim and called the shop to ensure expedited service and I didn’t have to stress again. They’re wonderful and have really been lifesavers through the repair!"
We responded:
"Chereice, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
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Brynn Vish

September 9, 2026

5  out of  5
rating by Brynn Vish
"Absolutely amazing. Genuinely a life saver. Couldn’t be more happy with the service provided."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Judy Shubert

August 31, 2026

5  out of  5
rating by Judy Shubert
"Great customer service and great price!"
We responded:
"Thank you for the 5-star review of Dane Donaldson’s team - we really appreciate your kind words! "
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Ryan N

August 24, 2026

5  out of  5
rating by Ryan N
"My man Gary got my insurance lowered AND answered all of the questions I threw his way. I love you, Gary from State Farm."
We responded:
"Ryan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
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Henrietta Neal

August 20, 2026

5  out of  5
rating by Henrietta Neal
"Gary was very professional, helpful and nice and I would recommend him to others."
We responded:
"Henrietta, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
Profile photo of Yashwanth Sai P (Yashu)

Yashwanth Sai P (Yashu)

August 10, 2026

5  out of  5
rating by Yashwanth Sai P (Yashu)
"Good service"
We responded:
"Thanks so much for the fantastic rating, Yashwanth! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Kayla Dudas

August 7, 2026

5  out of  5
rating by Kayla Dudas
"Gary was great so informative and helpful"
We responded:
"Kayla, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Strongsville insurance team is always here and happy to help. "
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Albert Proctor Jr

August 3, 2026

5  out of  5
rating by Albert Proctor Jr
"Very great guy"
We responded:
"Albert, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
Profile photo of Lynn “Lynne” Scarano. MOST LOYAL PERSON

Lynn “Lynne” Scarano. MOST LOYAL PERSON

July 21, 2026

5  out of  5
rating by Lynn “Lynne” Scarano. MOST LOYAL PERSON
"I had a great experience with Gary Yates receiving my auto insurance quote today. He is pleasant to talk to throughout the whole process..He was very thorough with everything I needed to know . Appreciate such a nice person who actually cares. I called Progressive yesterday i got a quote from them, I called Progressive back today they were very rude & my quote wasn't at all reasonable from yesterday 😳 Thank you Gary 😊."
We responded:
"Lynn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Strongsville insurance team is always here and happy to help. "
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Charmaine Stano

July 11, 2026

5  out of  5
rating by Charmaine Stano
"We have been with Dane Donaldson for many years. We appreciate all their help and service. Everything was explained to us. Diane was always pleasant. We did not want to leave but we relocated to Florida. They did better then a five star service."
We responded:
"Thank you for the 5-star review, Charmaine! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
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Anola Mack

June 26, 2026

5  out of  5
rating by Anola Mack
"Gary was professional, Understanding and eager to assist. Very thorough follow up. He provided additional information for future reference as well as a clear line of communication for any immediate needs. This has been one of the easier experiences I have had with obtaining insurance and a clear overview of what my policy consist of"
We responded:
"Anola, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Dane Donaldson’s Team here in our Strongsville office. "
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TheKennymiller

June 25, 2026

5  out of  5
rating by TheKennymiller
"My car got stolen 2 days ago, and I’m working on filing 2 claims. I honestly could not have done it with Sonja J. She’s been so helpful and so polite. I recommend going with Dane D State Farm just in case something happens, you will not regret the service, understanding, and overall experience you will have in your time of need."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Dane Donaldson’s Team here in Strongsville . "
Profile photo of Richard Ganiere

Richard Ganiere

June 24, 2026

5  out of  5
rating by Richard Ganiere
"Kelly my contact made it all easy. Got my policies all up dated"
We responded:
"Thank you for the fantastic review, Richard! We are always here to help with your insurance needs here in Strongsville . "
Profile photo of Robert Thompson

Robert Thompson

June 22, 2026

5  out of  5
rating by Robert Thompson
"Gary did a great job of helping me chose State Farm Auto Insurance because I was very disappointment with Progressive because they jacked my auto rate up by $200. He has a very relaxing voice over the phone and I didn't get the impression I was being pressured. Tell him he did a good job.
Robert Thompson"
We responded:
"Thank you so much for the 5-stars, Robert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Dane Donaldson’s Team anytime."
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Jeremy Halliday

June 18, 2026

5  out of  5
rating by Jeremy Halliday
"I feel a lot better about my insurance thanks to Dane. It feels like we have a good connection with our support network."
We responded:
"We are grateful for your 5-star review, Jeremy! Thanks for taking a moment to share your positive rating of State Farm Agent Dane Donaldson’s Team here in Strongsville . "
Profile photo of Rick Thomas (wrecker811)

Rick Thomas (wrecker811)

June 17, 2026

5  out of  5
rating by Rick Thomas (wrecker811)
"I spoke with Gary who was very knowledgeable and gave a quote i coukdnt believe with full coverage. Very pleased and suggest to give them a call."
We responded:
"Thank you for the 5-star review, Rick! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Anne Speck

Anne Speck

June 11, 2026

5  out of  5
rating by Anne Speck
"Have been with this agency for a lot of years. I always get prompt and courteous service. This time, I had some changes I had to make to my condo policy and Diane was right there on top of each change that I had to ask her to do to satisfy the HOA. Thank you many times over, Diane.."
We responded:
"Thank you for the 5-star review, Anne! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
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Garrett Estes

May 29, 2026

5  out of  5
rating by Garrett Estes
"This State Farm office is incredible. Dane and his business partners are absolutely amazing... They will always be your first and best choice with all your insurance and investment needs. They can handle anything from Home, Auto, LIFE and investment options."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Dane Donaldson’s Team. "
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Dorra Johnson

May 21, 2026

5  out of  5
rating by Dorra Johnson
"Gary got me full coverage with a life insurance policy for a great price! I’m super excited"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Jeanine Wilhelm

Jeanine Wilhelm

May 21, 2026

5  out of  5
rating by Jeanine Wilhelm
"Bought a new car yesterday and went to add it to my policy that I already had and they wanted over 600 dollars. No way to was paying that so my salesman texted his guy who called me. I ended up paying 40 dollars less for two cars with full coverage than what I was paying for one car with the other insurance agency. Shout out to both my salesman David at Montrose Kia in Sheffield village and Gary at State Farm. Both of you helped me out a bunch. I appreciate you both. Thanks"
We responded:
"Thank you for the fantastic review, Jeanine! We are always here to help with your insurance needs here in Strongsville . "
Profile photo of Joelle Stills

Joelle Stills

May 18, 2026

5  out of  5
rating by Joelle Stills
"I worked with Gary to get home owners insurance and our auto insurance bundled together. This was my first time purchasing home owners insurance and Gary made the process so easy. He was very attentive and answered any questions I had in a timely manner. He was great working with him and highly recommend him and his agency to anyone looking for insurance of any kind!"
We responded:
"Thank you so much for the 5-stars, Joelle! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Alex Ruvolo

Alex Ruvolo

April 24, 2026

5  out of  5
rating by Alex Ruvolo
"Gary was nothing but helpful. Gave me a great quote and made the process super easy. I even needed to make a few changes to my policy the same day and they were made in minutes. Absolutely recommend working with him."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Brenda Gajkowski

April 23, 2026

1  out of  5
rating by Brenda Gajkowski
"Very bad customer service
Good luck getting a hold of anyone"
We responded:
"Brenda- We're sorry that you were unable to reach us. We strive to return calls and emails in a timely manner. We have log notes of reaching out to the household multiple times. In the future we will do better. I believe this is being resolved the moment our office opened this morning. "
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Daniel Fearer

April 22, 2026

5  out of  5
rating by Daniel Fearer
"Dane is always available, answered every question I had and was only worried about making sure I had the coverage I needed. Highly recommend for all your insurance needs!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Dane Donaldson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Strongsville ."
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Mary Scoggins

April 22, 2026

5  out of  5
rating by Mary Scoggins
"We have been State Farm customers for over 30 years.
State Farm, especially Diane, has always been there when needed. Keep up the great service!"
We responded:
"Mary, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Dane Donaldson’s Team is just a call or email away!"