Reviews
State Farm® Agent Dane Donaldson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
King Jay E
October 27, 2026
"Working with Candace Beverly this evening at Dane Donaldson State Farm was a great experience. She explained everything clearly, kept me informed, and always responded quickly. Highly recommend!"
We responded:
"Glad Candace walked you through everything clearly and kept you updated so quickly. I'll be sure to pass along your kind words to her!"
Ed Brant
October 26, 2026
"Was able to bundle house and auto with some great incentives that saved us $$ on both."
We responded:
"Hi Ed, Glad we could get your house and auto bundled together and find some savings on both. Thanks for taking the time to leave a review!"
Rhonda Mcdonald
October 23, 2026
"Dane was patient and thorough in his explanations. He always responds quickly to any correspondence I send him !"
We responded:
"Hi Rhonda, I'm glad the explanations made sense and that reaching me has been easy whenever you have questions. Thanks for taking the time to write this!"
Andre Floyd
October 16, 2026
"I do t normally leave reviews but I wanted to give a shout out to Bryan and Sonja for there amazing customer service they provided me on top of saving me a ton of money on my bundled policies with them. I highly recommend doing business with them. Their attention to detail is second to none!"
We responded:
"Hi Andre, thank you for the shout-out! We are glad Bryan and Sonja took such good care of you and saved you money on your bundled policies. We appreciate the recommendation."
Shaniya patterson
September 30, 2026
"Gary was very clear and honest about my quotes. He got me a wonderful and affordable quote for my first time being insured! Thank you so much again Gary!"
We responded:
"Thank you so much for the 5-star rating, Shaniya! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Dane Donaldson "
Dudley McDonald
September 30, 2026
"not bad. Gary was very helpful."
We responded:
"Thank you for your thoughtful 4-star review, Dudley! We’re really glad you had a positive experience, and we’d love to hear any ideas you have on how we can make it even better. "
Stacie Price
September 30, 2026
"Sonja is pleasant to work with and is always on top of things. She always checks back in if she's waiting on something. Her customer service skills are exceptional. I appreciate her for all her hard work . Thank you"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Brandon Winter
September 18, 2026
"Dane and his team are wonderful. They provided high quality service and explanation I have not experienced elsewhere. Would highly recommend to anyone!"
We responded:
"Wow, thank you for the 5-star review, Brandon! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Chereice Maxwell
September 9, 2026
"Dane and especially Sonja have been wonderful!! We were in an accident in January and the repair shop didn’t repair the car correctly (twice) and Dane and Sonja personally called the manager and handled it all so I didn’t have to stress and could just drop it off. Months later, when I had an issue with a repaired (replaced) part, Sonja personally set up the claim and called the shop to ensure expedited service and I didn’t have to stress again. They’re wonderful and have really been lifesavers through the repair!"
We responded:
"Chereice, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
Brynn Vish
September 9, 2026
"Absolutely amazing. Genuinely a life saver. Couldn’t be more happy with the service provided."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Judy Shubert
August 31, 2026
"Great customer service and great price!"
We responded:
"Thank you for the 5-star review of Dane Donaldson’s team - we really appreciate your kind words! "
Ryan N
August 24, 2026
"My man Gary got my insurance lowered AND answered all of the questions I threw his way. I love you, Gary from State Farm."
We responded:
"Ryan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
Henrietta Neal
August 20, 2026
"Gary was very professional, helpful and nice and I would recommend him to others."
We responded:
"Henrietta, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
Yashwanth Sai P (Yashu)
August 10, 2026
"Good service"
We responded:
"Thanks so much for the fantastic rating, Yashwanth! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Kayla Dudas
August 7, 2026
"Gary was great so informative and helpful"
We responded:
"Kayla, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Strongsville insurance team is always here and happy to help. "
Albert Proctor Jr
August 3, 2026
"Very great guy"
We responded:
"Albert, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Strongsville insurance team! - Your State Farm Agent, Dane Donaldson "
Lynn
July 21, 2026
"I had a great experience with Gary Yates receiving my auto insurance quote today. He is pleasant to talk to throughout the whole process..He was very thorough with everything I needed to know . Appreciate such a nice person who actually cares. I called Progressive yesterday i got a quote from them, I called Progressive back today they were very rude & my quote wasn't at all reasonable from yesterday 😳 Thank you Gary 😊."
We responded:
"Lynn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Strongsville insurance team is always here and happy to help. "
Charmaine Stano
July 11, 2026
"We have been with Dane Donaldson for many years. We appreciate all their help and service. Everything was explained to us. Diane was always pleasant. We did not want to leave but we relocated to Florida. They did better then a five star service."
We responded:
"Thank you for the 5-star review, Charmaine! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
Anola Mack
June 26, 2026
"Gary was professional, Understanding and eager to assist. Very thorough follow up. He provided additional information for future reference as well as a clear line of communication for any immediate needs. This has been one of the easier experiences I have had with obtaining insurance and a clear overview of what my policy consist of"
We responded:
"Anola, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Dane Donaldson’s Team here in our Strongsville office. "
TheKennymiller
June 25, 2026
"My car got stolen 2 days ago, and I’m working on filing 2 claims. I honestly could not have done it with Sonja J. She’s been so helpful and so polite. I recommend going with Dane D State Farm just in case something happens, you will not regret the service, understanding, and overall experience you will have in your time of need."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Dane Donaldson’s Team here in Strongsville . "
Richard Ganiere
June 24, 2026
"Kelly my contact made it all easy. Got my policies all up dated"
We responded:
"Thank you for the fantastic review, Richard! We are always here to help with your insurance needs here in Strongsville . "
Robert Thompson
June 22, 2026
"Gary did a great job of helping me chose State Farm Auto Insurance because I was very disappointment with Progressive because they jacked my auto rate up by $200. He has a very relaxing voice over the phone and I didn't get the impression I was being pressured. Tell him he did a good job.
Robert Thompson"
We responded:
"Thank you so much for the 5-stars, Robert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Dane Donaldson’s Team anytime."
Jeremy Halliday
June 18, 2026
"I feel a lot better about my insurance thanks to Dane. It feels like we have a good connection with our support network."
We responded:
"We are grateful for your 5-star review, Jeremy! Thanks for taking a moment to share your positive rating of State Farm Agent Dane Donaldson’s Team here in Strongsville . "
Rick Thomas (wrecker811)
June 17, 2026
"I spoke with Gary who was very knowledgeable and gave a quote i coukdnt believe with full coverage. Very pleased and suggest to give them a call."
We responded:
"Thank you for the 5-star review, Rick! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "
Anne Speck
June 11, 2026
"Have been with this agency for a lot of years. I always get prompt and courteous service. This time, I had some changes I had to make to my condo policy and Diane was right there on top of each change that I had to ask her to do to satisfy the HOA. Thank you many times over, Diane.."
We responded:
"Thank you for the 5-star review, Anne! Here on State Farm Agent Dane Donaldson’s Team, we are proud to serve our community and appreciate your recognition. "