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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Schold

May 1, 2025

5  out of  5
rating by Jeremy Schold
"I recommend state farm. The staff are kind and go above and beyond. And thier resonable comared to other insurance companies. So i give them 5 stars."
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Natalie Crtalic-Lowther

April 30, 2025

5  out of  5
rating by Natalie Crtalic-Lowther
"Bryan was very easy to work with when changing policies and very quick to get me any information that I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amoona Jabbarin

April 29, 2025

5  out of  5
rating by Amoona Jabbarin
"Helped me so much for what’s fits best for me and my family appreciate all Gary’s hard work and for making it as simple as possible"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brian Armstrong

April 29, 2025

5  out of  5
rating by Brian Armstrong
"Was able to sign us up for auto and home in about 30 minutes"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ronny B

April 23, 2025

5  out of  5
rating by Ronny B
"Gary went over all my info and helped me select the right insurance for what I needed. Thanks!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark Dodosh

April 21, 2025

5  out of  5
rating by Mark Dodosh
"State Farm has been my home and auto insurer for 45 years now, and a big reason I stick with the company is the great service I've received over that time from my State Farm agents. Dane Donaldson in Strongsville has been my State Farm agent in recent years, and Dane and his staff continue that tradition of excellent service. Ashlee Novak is my primary contact at Dane's office, and Ashlee is a top-notch representative of Dane and State Farm. She is always responsive to my inquiries to the office, whether it's asking her to make sure our rental car is covered when my wife and I are vacationing in Florida or providing us with new proof-of-insurance cards when we've misplaced ours. Ashlee is great, as is Sonja Jablonsky in Dane's office. They make a great team, which is why I highly recommend Dane and State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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laticia rocco

April 21, 2025

5  out of  5
rating by laticia rocco
"Great customer service in a timely manner!"
We responded:
"Thank you Laticia!"
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Alper Sezer

April 14, 2025

5  out of  5
rating by Alper Sezer
"Gary has been great, very professional, understood my needs and provided solutions quickly."
We responded:
"Alper- Welcome to the Agency! Gary is great, send him your friends and family, he'll take great care of them!"
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Bryan Kuhn

April 11, 2025

5  out of  5
rating by Bryan Kuhn
"Bryan was great to work with and made the process quick and easy."
We responded:
"Bryan- Thank you so much for the kind words! We strive to be your first choice for all the products we offer!"
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Beatrice Lewis

April 10, 2025

5  out of  5
rating by Beatrice Lewis
"Just changed my home and auto to State Farm. Gary Yates was great with comparing my previous policy with a different company and getting me a better price for both home and auto."
We responded:
"Thank you! We love Gary too! Welcome to the agency!"
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Magdalena Rosa

April 10, 2025

5  out of  5
rating by Magdalena Rosa
"Thanks Gary you were very helpful and you lower my insurance rate. Thanks again."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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yash nahata

April 9, 2025

5  out of  5
rating by yash nahata
"Ashlee was very helpful! Gave me a good price and the work was done quickly!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jacob Faust

April 8, 2025

5  out of  5
rating by Jacob Faust
"This five star review should be seen exclusively as a reflection of Sonja's help. After a problem came up (which Sonja was not responsible for) and I requested to be transferred to another agent, Sonja immediately jumped in and took charge: clear and consistent communication, setting expectations, and seeing the problem through to the end. What had previously been a month-long issue ended up being completely resolved in less than 5 business hours once Sonja got involved. I am incredibly appreciative that they were able to help me. Thank you Sonja!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greg Demaline

April 7, 2025

5  out of  5
rating by Greg Demaline
"Bryan, was very knowledgeable, he helped us with our new policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave Matanick

April 1, 2025

5  out of  5
rating by Dave Matanick
"I worked with Gary from State Farm today . He spent a lot of time making sure he understood my needs and was always very professional, knowledgeable, and personable. He set me up with an auto insurance policy that was considerably cheaper than what I had with another carrier With the same or better coverage, and also an umbrella insurance policy"
We responded:
"Dave we think Gary is awesome and we look forward to serving you for all your needs for a very long time!"
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Kristy Culver

March 31, 2025

5  out of  5
rating by Kristy Culver
"Bryan has been so helpful. This office saved me a little over $100 a month on my car insurance by switching AND I have better coverage than my previous insurance company gave. Very fast to respond and super helpful. I would highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tracie Burns

March 31, 2025

5  out of  5
rating by Tracie Burns
"Ashlee is always very helpful and responds very promptly to all of my questions!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mary Georgiton

March 26, 2025

5  out of  5
rating by Mary Georgiton
"Gary was friendly and persistent in contacting me about the details of my new policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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truong tran

March 26, 2025

5  out of  5
rating by truong tran
"Excellent service. Nice save half of my insurance payment better covered for my older insurance policy. . I trust him . I give him more than 5 stars. How about 7.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicole Marie Engle

March 25, 2025

5  out of  5
rating by Nicole Marie Engle
"Saved me money! Gary was great to work with, quick with responses and explained and answered all my questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Racheal Andrews

March 22, 2025

5  out of  5
rating by Racheal Andrews
"Gary was AMAZING and so helpful!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chrissy Miller

March 21, 2025

5  out of  5
rating by Chrissy Miller
"Absolutely loved Gary's patience and understanding of my work schedule to get a call in . Very thorough explanation of all my questions asked ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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D Smith

March 19, 2025

5  out of  5
rating by D Smith
"This isn't my first time with this company and I was again met with nothing but respect and kindness. Gary was quick to assist to find the best policy for me and the conversation didn't feel rushed or like I was an inconvenience (which unfortunately has been my experience when shopping for insurance with other companies 😬). Over all the experience was made less nerve racking and definitely appreciate being treated like a person. Thanks, Gary!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Bias

March 16, 2025

5  out of  5
rating by John Bias
"Great customer service. Ashlee is always quick to respond and super helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joe Allie

March 13, 2025

5  out of  5
rating by Joe Allie
"Dane Donaldson’s team and Ashlee Novak in particular always deliver 5 star assistance at a moments notice. Insurance might not always be a pleasant subject, but Dane, Ashlee and the team make it pleasurable and painless! The team is a dream (pun intended) to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"