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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Stolar

March 21, 2026

5  out of  5
rating by Jack Stolar
"Kelly helped me out with getting a better price for my renters insurance. She is very helpful and professional!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Adam Cole

March 20, 2026

5  out of  5
rating by Adam Cole
"Jamie made the experience of getting insurance for our new business a breeze! She was always very responsive with our questions and was able to get us the insurance we needed. Thank you!"
We responded:
"Adam, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Dane Donaldson’s Team here in our Strongsville office. "
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Mike Nebinger

March 20, 2026

4  out of  5
rating by Mike Nebinger
"My daughter was recently in an accident and we had Statefarm as our insurance company. The initial recovery offer was a bit weak, but Sonja and Dane helped right the ship. I want to thank them for their efforts. I would have gave this five stars had I not needed to invoke Sonia and Dane in the first place, but their efforts were helpful and deserve to be recognized."
We responded:
"Thank you for taking the time to share your positive experience! We are so pleased to hear that you are satisfied with your interactions with State Farm Agent Dane Donaldson’s Team. "
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Nicole Ganiere

March 18, 2026

5  out of  5
rating by Nicole Ganiere
"Kelly was very helpful, professional & kind."
We responded:
"Nicole, thank you for your wonderful review of State Farm Agent Dane Donaldson’s Team!"
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Jessica Yates

March 17, 2026

5  out of  5
rating by Jessica Yates
"I can’t recommend Gary Yates enough! He helped me save a significant amount of money by bundling my home and auto insurance through State Farm, and the process was incredibly easy from start to finish. Gary took the time to really explain my coverage options, made sure I understood everything, and found me the best value without cutting corners. It’s rare to find someone who is both knowledgeable and genuinely cares about helping you save money. If you’re looking for someone trustworthy, responsive, and great at what they do—Gary is your guy!"
We responded:
"Jessica, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Dane Donaldson’s Team!"
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paul musselman

March 4, 2026

5  out of  5
rating by paul musselman
"Thanks for all you do. The employees make the experience good. What a team."
We responded:
"Thank you Paul! We're always proud to serve you and all clients with home, auto and life insurance needs! Stay Safe!"
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Daniel McFarland

March 3, 2026

5  out of  5
rating by Daniel McFarland
"Dane and his team are the best. Sonja specifically, is helpful and kind. Very efficient and helpful. Made a difficult situation as painless as possible for me and my family!"
We responded:
"We appreciate your faith in our office! We'll be there for you when needed!"
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Bernadette Meadows

February 26, 2026

5  out of  5
rating by Bernadette Meadows
"Sonja is always very responsive to our request for service. She goes above and beyond.."
We responded:
"Thank you for taking the time to leave such a great review, Bernadette. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Candice Szabo

February 25, 2026

5  out of  5
rating by Candice Szabo
"Gary was great, I filled out a quote online and within 20 min I received a message and call. I am now insured and ready to drive with State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Michael Corrigan

February 25, 2026

5  out of  5
rating by Michael Corrigan
"I got the chance to have Gary as an agent and let me just say for both me and my fiancé as we are both new at learning at how to adult, Gary was so helpful. Not only did he help make the process go smoothly and easy with getting everything we had questions about, but it was nice to have a conversation and it not feel like just him trying to sell us more then we need. Definitely am grateful to have heard about this State Farm."
We responded:
"Thanks so much for the fantastic rating, Michael! We are so glad you had a positive experience with us here on State Farm Agent Dane Donaldson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Abhi Halari

February 24, 2026

5  out of  5
rating by Abhi Halari
"I had an amazing time working with Jamie at Dane Donaldson. She was very helpful and informative, she walked me through various products and explained the pros and cons in depth, she was also very knowledgeable and answered all and any questions that I had and most importantly very patient. I would definitely recommend Dane Donaldson and Jamie to anyone who’s considering getting an insurance."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Dane Donaldson’s Team. "
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James Simmons

February 21, 2026

5  out of  5
rating by James Simmons
"Gary was fantastic. Got me covered in no time."
We responded:
"James, thank you for your wonderful review of State Farm Agent Dane Donaldson’s Team!"
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Joseph Wallace

February 4, 2026

1  out of  5
rating by Joseph Wallace
"DO NOT BRING YOUR BUSINESS INSURANCE HERE!! Auto and home is fine but these guys completely ruined my business insurance setup. I originally brought my 4 auto policies and home owners insurance here which was extremely confusing to begin with but the guy, Gary, was helpful and we figured it out. I thought why not have all of my insurance in the same place so I had them quote me and it was comparable to what I was already paying so I gave them the green light. A few weeks later I get a letter saying they're cancelling my business insurance because they need an audit. Noone told me about this audit but I got it done then they sent me a bill for an additional $260 based on the audit. So I said hey I'm just going to go back to my original provider keep the auto and home but drop the business insurance, it had only been like 6 weeks since we set it up. I'm not going to get into all of the nonsense with that because this review is already too long but longer story a little shorter they refunded me 35% of what the original 12 month premium was after only 6 weeks. 35% of a 12 month premium after 6 weeks of coverage!! Nobody there returns phone calls and when they do they seem more confused than I am. I am still waiting on an explanation for the refund they sent me noone has called since last Wednesday so I am posting this review to warn others DO NOT BRING THEM YOUR BUSINESS INSURANCE!!"
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you encountered with your business insurance setup. Our goal is always to provide clear communication and excellent service, and it’s clear we fell short in your case. We appreciate your feedback about the audit process and the refund, and we are committed to improving how we handle these situations moving forward. We would like the opportunity to address your concerns directly and provide any additional explanations you need. Please feel free to reach out to us at your convenience so we can work toward a resolution. Your satisfaction is important to us, and we hope to regain your trust."
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Dev Golden

February 4, 2026

5  out of  5
rating by Dev Golden
"This guy Gary Yates is awesome he dropped my insurance $200 and he told me I might not need sr22 and it turned out I didn’t"
We responded:
"Thank you so much for the 5-stars, Dev! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Dane Donaldson’s Team anytime."
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Jennifer Bosworth

February 3, 2026

5  out of  5
rating by Jennifer Bosworth
"Gary has been incredible to work with. He has been exceptionally responsive, punctual, knowledgeable… and all in all extremely pleasant to work with! Highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Jennifer. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Paul Aldrich

January 29, 2026

5  out of  5
rating by Paul Aldrich
"Gary saved me over $2000 a year."
We responded:
"Thank you so much for the 5-stars, Paul! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Christopher Jones

January 27, 2026

5  out of  5
rating by Christopher Jones
"Professional service from agent with reasonable prices. Looking forward to being a life long customer."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Dane Donaldson’s Team here in Strongsville . "
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Lisa Scacchi

January 21, 2026

5  out of  5
rating by Lisa Scacchi
"Gary was very helpful and knowledgeable in the insurance he was going over with me."
We responded:
"We are grateful for your 5-star review, Lisa! Thanks for taking a moment to share your positive rating of State Farm Agent Dane Donaldson’s Team here in Strongsville . "
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Mary Underman

January 15, 2026

5  out of  5
rating by Mary Underman
"Your agent, Gary was very impressive. I had been reviewing auto insurance policies from a number of companies. I was particularly pleased with Gary's professionalism and friendliness. He followed up with me, answered all my questions and set me up with good policy at a reasonable rate. Because he is so good, I highly recommend to my friends that they use your company for insurance needs and contact Gary."
We responded:
"Thank you so much for the 5-star rating, Mary! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sara Bogue

January 15, 2026

5  out of  5
rating by Sara Bogue
"Their team is super kind and quick to help! I can always tell they prioritize their clients/customers with how fast they respond and how thorough their work is."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Melissa Stanzak

January 11, 2026

5  out of  5
rating by Melissa Stanzak
"Gary was very helpful very accommodating to my work schedule to go over the policies. The prices were the best and I shopped around at many different Insurance agencies. I am very satisfied with my experience with state farm and Gary !"
We responded:
"We strive to exceed your expectations! Gary has time to help your friends too!"
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Connie Schultz

January 9, 2026

5  out of  5
rating by Connie Schultz
"Once again, Diane provided me with excellent service! She is knowledgeable and so very pleasant to work with. The Dane Donaldson team is great!"
We responded:
"Diane has done this for over 30 years!!!"
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Katrina Miller

January 8, 2026

5  out of  5
rating by Katrina Miller
"I started searching for auto insurance and received many calls but everyone wanted the information after I bought. I wanted to see the total expenses for a new car “before” I bought. Gary Yates contacted me and couldn’t have been more helpful. He has been wonderful to deal with. I didn’t buy a new car yet but I did start by getting renter’s insurance. Nice to see people that really want to help and do business the right way."
We responded:
"Gary is an excellent team member! Doing right day by day!"
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Brian Trent

January 2, 2026

5  out of  5
rating by Brian Trent
"Quick and easy they got me the cheapest rate that I found in a long time"
We responded:
"Thank you Brian! We're here for life and retirement too!"
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Gregory Smith

January 2, 2026

5  out of  5
rating by Gregory Smith
"Gary was extremely helpful. Directed me into the correct coverage for me. Very satisfied, with my new agent."
We responded:
"Gary is excellent at his profession! Welcome!"